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Priorities What we What we did
said we
would do

Professional Gain assurance • Nine partner agencies came together to carry out four themed multi-agency audits
Accountability about the effective (one in each Local Authority area). A small number of cases were sampled and looked
delivery of at the following themes: Incidents Between Residents, No Further Action (under
services. safeguarding), Self-Neglect and Hospital Discharges.
• Three Local Authorities and the two CCGs completed the Quality Assurance
Ensure the voice Framework/ Self audit tool this year and provided an assurance report to the Board.
of the service user • A survey was carried out to seek views and feedback from professionals on the TSAB
helps to shape Inter-agency Safeguarding Adult Procedures. Eighty six responses were received and
professional the procedures were reviewed and updated. A further survey is due to be undertaken in
practice. 2019-20 to determine how well the changes have been implemented into practice.
• The TSAB Professional Challenge procedure was developed and launched to provide
Deliver and a framework to enable professionals to formally challenge decisions made within
achieve the Boards Safeguarding Adult processes.
performance https://www.tsab.org.uk/key-information/policies-strategies/
benchmarks. • The Board worked with a representative from the Crown Prosecution Service to review
some cases where professionals felt that the case should have proceeded to a positive
charging decision. This work resulted in the reconsideration of the prosecution decision
in some cases, and learning was shared across all agencies involved.
• The TSAB Performance Indicators (PI) assisted in determining how effectively policies
and procedures were being delivered; three out of five PIs were achieved, see page 8.

Professional Accountability
Redcar & Cleveland Borough Council undertook a themed audit regarding safeguarding practice where a resident on resident concern
had occurred in a care home setting. The audit highlighted comprehensive and sound rationale at the decision-making stage with
reference to the Care Act and Teeswide Safeguarding Adult’s Board decision support tool; and a proportionate response in consultation
with the right agencies and professionals. As part of the Teeswide Safeguarding Adult’s Board Quality Assurance Framework, each
partner agency is required to undertake a biennial self-assessment, the results of which are fed back to the Board.
Redcar & Cleveland completed the Quality Assurance Framework (QAF) self-audit process as part of the framework in
January 2019. The self-assessment process assisted us in identifying areas of best practice, and supported our focus
on the further development of safeguarding practice over the next 3 years. The sharing of learning across agencies,
Jonathan Green
and local authority areas, continues to invaluably contribute to practice improvements in safeguarding adults. Mark McGurrin
Countryside Ranger
Hartlepool and Stockton on Tees and South Tees Clinical Commissioning Groups (CCGs) Position
The Director of Nursing and Quality and Heads of Quality and Adult Safeguarding for the CCGs continue to take an active role in the Name of Directorate
Countryside Service, Flatts Lane Woodland
Country Park, Flatts Lane, Normanby, TS6 ONN
business of the Board and sub groups. The CCGs commission from most health providers across Teesside and work with them to Adult Learning Service
(T) 01642 459629
ensure that services are delivered in accordance with sound safeguarding principles. This is demonstrated by compliance with the Redcar Academy, Cotswold Drive
(M) 07717 423696
enhanced requirements included in the service contracts and local quality requirements and both CCG’s have completed the quality Redcar, TS10 4AB
(E) [email protected]
assurance framework self-assessment. As part of the approach adopted when working with providers and partners, the CCGs are also (T) 01642 492002 (M) 01642 492002
www.redcar-cleveland.gov.uk/countryside
active members of the safeguarding governance groups of our main NHS providers and complete regular multi-disciplinary team led (E) [email protected]
clinical assurance visits (CAV). These provide opportunities for sharing of knowledge and learning, as
well as the provision of assurance around quality and standards of service. CAV’s are also conducted in this is Redcar & Cleveland
the smaller independent sector providers that are commissioned across Teesside.

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