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Personalisation

Person-Centred Practice

Learning and Making Safeguarding

Networking Events Personal (MSP)

The Board jointly facilitated three successful learning Training
and networking events in conjunction with the four The Board commissioned a new Making Safeguarding
Local Authorities in Tees, between October 2017 and Personal course in February 2018. This aims to equip
March 2018. staff and managers with the knowledge, skills and
confidence to ensure that all safeguarding related
work involves the adult in determining and achieving
their desired outcomes. Feedback from delegates:
192 Attended
100+ Agencies
I will listen to the adult more
Really enjoyable

These events were designed to increase the number Excellent

of professionals and agencies working to prevent
abuse and neglect, whilst providing an opportunity to I have more confidence now
hear about existing practice and ways to personalise
the approach to protecting adults. This will change how I assess people

This also included input from adult service users:

Voice of the Adult Safeguarding Service Users

Two of the Board’s Performance Indicators created in
My care workers were not 2017 are linked to this subject. These are not yet fully
achieved, although good progress is being made as
supporting me properly and partner agencies improve methods to collect the
some of the other residents thoughts and feelings from those accessing services:

where I lived were causing
problems.
70% Were asked their desired outcomes
My Social Worker helped me
to sort out the problems in the
way that best suited me.

48% Were satisfied with their outcomes

……………………………………...

The Board’s MSP Guidance can be accessed here:
Training Delivered https://www.tsab.org.uk/key-information/prevention/
making-safeguarding-personal-tsab-guidance/
by the Board in 2017-18

Impact of the Work

4,000 E -Learning registrations The delivery of training and events
is being used to appropriately share
450 Workbooks completed the experiences of the adult,
and help improve
220 Attended training courses
person-centred practice..

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