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This document was classified as: OFFICIAL

Agenda Item 2 CQC and Cleveland Police – Working Presenter: Jean Pegg / Katie
Together Tucker
Jean Pegg (JP) and Katie Tucker (KT) gave a presentation on ‘Care Home X’ which is a home outside
of the Tees area. The following key points were raised:
 Care Home X was registered to provide care for people with mental health needs
 Between October and December 2016, CQC received a number of notifications that police were
being regularly called to the home to deal with residents’ behaviour
 This prompted a focussed inspection in December 2016
 The inspection findings were concerning and there were a number of breaches; the home was
rated ‘Inadequate’ with a notice of proposal (to close) and the home was placed in special
measures
 CQC worked closely with the local Police Force to improve information sharing, which helped to
inform risk assessments and develop a joint protocol
 Changes were put in place within Care Home X and at a later inspection the home was graded
as Requires Improvement
 This joint working resulted in a better understanding of police and CQC’s respective roles and
responsibilities and enforcement powers
 There were also financial benefits as the number of callouts to police were reduced
 Work has begun with Cleveland Police to establish similar working relationships

It was noted by members that this example was from another area and from 2016.

Members felt that there are already safeguarding arrangements in place through the Local Authority to
report Concerns and that these should be raised immediately rather than waiting for a trigger number of
callouts to report. Police should link directly with the Local Authority which will then link to CQC.
Providers are legally required to inform CQC of any police callouts. It was noted that the involvement of
police may sometimes be necessary, but not as a mechanism to manage residents’ behaviour.

It was noted that there are now monthly information sharing meetings in which all of the key
stakeholders including the LAs, police and CQC are present. The Team Around the Individual process
is also now in place.

The importance of effective recruitment and selection processes including the checking of references
was highlighted.

It was suggested that CQC discuss this further with Cleveland Police and the four LAs outside of this
meeting.

Memorandum of Understanding
This document was shared for information.
Action Points Action Owner Deadline
1. CQC to discuss joint working with Cleveland Police and the Jean Pegg 23/04/20
LAs

Agenda Item 3 Criminal Justice Board Presenter: Rachelle Kipling /
Lisa Oldroyd
This presentation was deferred to the next meeting.
Action Points Action Owner Deadline
1. Criminal Justice Board presentation to be deferred to next RK / LO 23/04/20
meeting

Agenda Item 4 Minutes from the Meeting Held 11/12/19 Presenter: All
The minutes were approved as a true and accurate record.

Whorlton Hall
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